Get Off The Truck & Start Working On Your Business Not In It – by Gannon Mahaffay
If this image reminds you of someone, I hope it isn’t yourself. I have to call this syndrome “leave me the hell alone, I am too busy chasing my tail in a circle to stop chasing my tail in a circle.” 
This issue is kind of like “working in your business, not on it.“ Doing “the work“ is something that needs to be done and sometimes we do need to lead by example. ‘The work’ is the day-to-day activities of your business, but many pest control business owners wonder, what will happen if they don’t do the work themselves? Importantly, business owners are also fond of saying, I can’t afford to delegate the work. The simple answer to this problem is your business will not grow meaningfully with you doing the work yourself. If you are doing the day-to-day work, you are the bottleneck. Do you think Donald Trump is dealing the cards at the blackjack table? Or mowing the grass on his golf courses? Hell no! So, you...
The Wheel Does Not Need To Be Reinvented Every Day – by Gannon Mahaffay
I have asked many pest control business owners this question, “Who has an operations plan?” About 10% of Them say yes. The other 90% that say no get asked more questions like… Are you a business owner? Are you operating? They tell me they don’t have an operations plan written down but said there was an operations plan in their head.
Here’s the problem with that… every business owner with no written operation plan walks to the door and says to himself, “Hey, I wonder how we should run the 
business today?” This process of reinventing the wheel will end up consuming all the valuable time of the organization and the business owner. In the name of flexibility and custom one-off solutions to problems, the shoot from the hip guy or gal has doomed themselves to a fire fighting existence.
So, if writing an operations plan is so powerful, why don’t 100% percent of pest control businesses have one? Well, writing an operations...
Author
Gannon Mahaffay
The Pest Control Coach
For nearly three decades, Gannon Mahaffay has been a powerhouse in the pest control industry, building a career rooted in hard work, hands-on experience, and a relentless drive for excellence. Since 1996, Gannon has worn many hats in the industry, each adding to his depth of expertise. From his early days as a Termite & Pest Control Technician to roles as a Sales Inspector, Nuisance Wildlife Control Operator, Branch Manager, and Marketing Director, Gannon has mastered every facet of the pest control industry. In addition to his technical and managerial experience, Gannon has thrived on the entrepreneurial side of the industry. He’s a 3-time Pest Control Business Owner who knows firsthand the challenges and opportunities that come with running a pest control company. He has also served as a trusted Chemical & Equipment Supplier, bringing valuable insights into the tools and products that drive operational efficiency. As an investor and business coach, Gannon has guided numerous businesses to success, using his wealth of knowledge to help others exceed their goals and grow beyond what they thought possible. What truly sets Gannon apart is his passion for helping others succeed. After years of experience and success in the field, he recognized a gap in the industry: pest control professionals needed better resources to help them scale their businesses and reach their potential. This realization led him to create the world’s best pest control e-learning platform—a comprehensive resource designed to teach, empower, and guide professionals at every stage of their journey. With Gannon as your coach, you’ll gain access to proven strategies, actionable insights, and industry secrets that have been honed over decades of experience. Whether you’re just getting started or looking to take your business to the next level, Gannon is dedicated to helping you unlock your full potential, achieve your goals, and build a pest control business that thrives for years to come.